To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
I love won. He is an awesome mechanic. I like how honest he is and in my opinion goes above and beyond to make sure his customers are taken care of.
So if you're looking for honest, good quality work look no further than Hamton Roads Car Care!
He was referred to me by mutual friends and I couldn't be more happy with my experience with them. I have found my mechanic for sure.